PRIVACY POLICY

Intercart and DEEP CODIFY LIMITED are committed to protecting your privacy. This privacy policy applies to those who visit intercart.io or deepcodify.com (the “Websites”) as well as customers and end users of our cloud-based solutions, tools and services (the “Services”) which are owned and operated by Intercart or DEEP CODIFY LIMITED (“We”, “Us” or “Our”). This privacy policy describes how we collects, uses and shares the personal information you provide to us. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. The use of information collected through our products and services shall be limited to the purpose of providing the products and services for which our customer has contracted with us. If there are any questions regarding this privacy policy, the practices of the Websites or your dealings with the Websites, you may contact us at privacy@intercart.io or the address mentioned below.

We also have a dedicated data protection officer who may be contacted in relation to any privacy or data protection issues through the above email address (privacy@intercart.io).

INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Websites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

BASIS FOR INFORMATION COLLECTION

In most cases, we collect your information on the basis of your desire to avail a particular service from us or to complete a transaction using our platform. Therefore, our processing in many cases occurs on the basis of your consent or the need to perform a contract that we may have with you (also on behalf of your end users). However, in addition to collection on the basis of consent, there are other bases on which we may collect or process your information. These are as follows:
-We collect and store your personal data as part of our legal obligation for business accounting and tax purposes such as in relation to record-keeping, compliance, disputes, and filings.
-We will occasionally send you product updates where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non- intrusive and is processed on the grounds of legitimate interests.
-On the basis of your opt-in, we will send you updates related to events, webinars, blogs and other marketing and promotional activities where we have assessed that it is beneficial to you as a customer and in our interests.

INFORMATION WE USED FOR

Any of the information we collect from you may be used in one of the following ways:
-To improve customer service: In the context of customer support your information helps us to more effectively respond to your customer service requests.
-To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
-To send periodic emails: The email address you provide in the application, may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, related product or service information, etc.

PROTECT YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then stored into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. If you have any questions about the security of your personal information, you can contact us at privacy@intercart.io.

Personal data we collect is stored on infrastructure provided by AWS/GCP within the United States and our DR location is situated in different regions. AWS/GCP implement and maintain industry-leading security standards. You can read more about AWS/GCP and its security features on their websites:
-AWS Security: https://aws.amazon.com/security/
-GCP Security: https://cloud.google.com/security/

NO SHARING OF YOUR INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personal information. We will share your personal information with third parties only in the ways that are described in this privacy policy. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
-Service Providers
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us. In addition, your merchant may have also enlisted third party service providers to help serve you.
-Legal Obligations
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.

DO NOT TRACK

Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

USER ACCESS & CHOICES

Upon request us will provide you with information about whether we hold any of your personal information. You may access, correct, request deletion of your personal information, or withdraw provided consent by logging in to your account or by contacting us at privacy@intercart.io.

Some rights such as rectification/correction of your data can be exercised through your account’s self-service portal.

Please note that, in relation to billing services to customers, the personal information we collect is that which is provided to us by customers we work with. In such cases, please contact the concerned customer (your service provider) for more details. If you are not sure about your service provider, you can get in touch with us at support@intercart.io

You may also contact us to confirm if we are processing any information relating to you. We will respond to your request within a reasonable timeframe.
-Data Retention
We will retain your information as needed to provide you services. Once your relationship with us is terminated, we will delete any personal information we hold within a period of 120 days from the date of termination. Even if you close your account with us, we will still retain and use your information as necessary to comply with our legal obligations, financial/audit requirements, to resolve disputes, and enforce our agreements. However, we will identify your account in our database as “deleted” or “closed”.
-Opt-out Preferences
When you register for an account, we will use your name and email address which you have opted-in to send periodic emails to you of both promotional and transactional in nature. Out of respect for your privacy, you may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails or you can contact us at privacy@intercart.io.
-Data Portability
Upon request, we will endeavour to provide you with a complete copy of your personal data held or processed by us in a structured, commonly accepted, and machine-readable format. We have provided this as a part of service to download required data whenever needed by the customer themselves.

We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include links to our merchant partners (third party products or services) on our Websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
-Blog
Our website offers publicly accessible blogs. The comments on our blog are managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog comments. You will need to contact or login into the third party application if you want your personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.
-Testimonials
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy@intercart.io.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

TERMS OF SERVICE

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our Websites and Services.

CONTACT

If there are any questions regarding this privacy policy, the practices of the Websites or your dealings with the Websites, you may contact us by emailing to privacy@intercart.io. We also have a privacy officer who may be contacted in relation to any privacy or data protection issues through the above email address (privacy@intercart.io).

Date Last Revised: 1st Nov, 2018